Just closed a great candidate through Jobref and the probation window is ticking? Read on to learn how and when billing happens.
Why an invoice is created
Once a referred candidate successfully finishes the agreed-upon probation period, Jobref marks the referral as “Success.” If no contract termination is reported during this time, the placement fee becomes payable.
When the invoice is sent
The invoice is automatically generated immediately or latest precisely next day after the probation end date and the PDF is sent to the billing email address provided during company profile setup, so please make sure that this mailbox is actively monitored and whitelisted.
How to report a termination in time
To avoid unwanted billing, open the hire card → change the status to “Contract Ended” before the probation deadline. The status will switch to “Contract Ended” and no invoice will follow.